Guidelines for return of goods

When returning goods to Nybo Workwear A/S, the customer must always enclose a copy of the invoice, a copy of the confirmation, or a delivery note along with a note stating why the goods are returned. Otherwise returned goods will not be accepted.
 

If goods are not returned in original packaging and in original condition, Nybo Workwear A/S are entitled to refuse any refund.

Credit notes issued:

  • Goods returned up to 3 months after invoice date   -  Full refund minus freight and handling fee 
  • Goods returned 4-6 months after invoice date         -  50% refund minus freight and handling fee 
  • No return of goods more than 6 months after invoice date. 

However, these rules do not apply to samples and collections where an extended time limit has been agreed.

Printed or embroidered products as well as used, faded or washed items cannot be returned. This also applies for products which are not part of our standard range.


 

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Dear customer

 

Welcome to our new stock program with the following categories:

 

  • NOOS
  • Limited stock
  • Made to order
  • Discontinued

 

Please find the relevant category in each product headline.

 

Please be patient with NOOS and limited stock items. We are in the process of building up stock and we estimate a 100% roll out end of April 2018.

 

We are looking forward to presenting you to an optimized stock program, which we hope will further develop your business and our co-operation.